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Chapter Seven: All About Operations
Chapter 7: All About Operations
Introduction: Ship Your Product or Service (4:06)
Module One: Processes and Procedures
Lesson 1: Diagram Your Sale (2:35)
Lesson 2: Map Your Operations (5:25)
Lesson 3: Delivery Dashboard (1:41)
Lesson 4: Non-sale Organization Operations (3:23)
Module One Quiz
Module Two: Partners and Providers
Lesson 5: Trusted Advisors (4:27)
Lesson 6: External Partners (5:56)
Lesson 7: Outsourced Partners (7:00)
Module Two Quiz
Module 3: Checks and Balances
Lesson 8: Follow the Money (6:48)
Lesson 9: Protect Yourself from Fraud (7:47)
Lesson 10: Reduce Your Expenses (20:04)
Module Three Quiz
Chapter 7: All About Operations Wrap Up
Bonus Lesson! Crisis Management (3:02)
Chapter 7 Wrap Up (2:11)
Lesson 1: Diagram Your Sale
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